About Tools Plus
Since 1979, Tools Plus has been providing the local community with the largest selection of power tools, hand tools, machinery and outdoor power equipment from the top tool brands. Whether your looking for a cordless drill/driver or a home standby generator, we have the product to fit your needs. We began business with a 600 square foot rent, and from those humble beginnings have grown into our own 9000+ square foot building, located in Waterbury, Connecticut. We began our internet store in 1999, the early days of web commerce, and have evolved into what we are today. Buying things on the internet has evolved in many ways, stronger types of security, more user-friendly shopping carts, quality of product images, and methods of marketing products. Throughout these changes, we have worked hard to stay on the edge of new technologies and provide our internet customers with the best possible shopping experience.
A while back, Home Depot moved into this area of Waterbury, right across the street from us, in fact. There was some initial worry that the direct competition with this giant would hurt our business, but after several years it is clear that that has not been the case. Although going up against a retail giant is never easy, not only have we thrived with them in our back yard, we have continued to succeed and grow at a controlled pace. One can never be sure exactly why we have done so well, but we like to think it is because we work hard to provide our customers with the lowest possible prices, friendly and extremely knowledgeable customer service, and a very diverse selection of products.
Tools Plus can be found online and local with a retail store in the heart of Waterbury, CT. The retail store itself is over 9000 square feet. Inside the store we have aisles dedicated to the most popular manufacturers. Many of these aisles feature interactive media to help you make your buying decision a quick and easy one. With 100’s of tools out of the box and on display, it offers your that “hands on” experience.
Tools Plus knows tools. Since 1979, we’ve been speaking to contractors and customers like you. From foot traffic into our local retail store to customer phone calls, we listen to each customer to help them find the tools they need to succeed. Our product/industry knowledge is unmatched with 40+ years of experience. Unlike other online tool retailers who may never touch the tools they sell; our sales team has the benefit of handling them on regular basis. We believe that a “hands-on” advantage is just something you can’t replicate. Leave it to the experts at Tools Plus to help you get the product that’s right for you.
In the summer of 2010, Tool-Plus opened up a brand new automated distribution center in the heart of scenic Prospect Connecticut. The new warehouse features a computer-based order processing system that allows us to more accurately and more efficiently fill orders, while at the same time giving us room to stock a wider variety of items in greater numbers. The added room allows us to take advantage of a wider variety of manufacturer volume deals and of course, pass the savings on to you. "60 Scott" as we lovingly refer to it, also features an expanded office area for our customer service and internet personnel, allowing us to better serve both our internet and local customers. Moving forward, we plan to keep expanding and growing to continue to meet the needs of our loyal customers. And through it all we will always strive to maintain the high level of personal customer service that we've become legendary for.
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